Insurance & Billing
At Focus Pediatrics, we strive to provide high-quality care for your children while ensuring that billing is straightforward and transparent.
Accepted Insurance Plans
We accept a variety of private insurance plans. Please contact our office to confirm whether we accept your specific insurance provider. We currently do not accept Medicaid.
Payment Policies
- Co-pays and Deductibles: Co-pays are due at the time of your visit. If your plan has a deductible, please be aware that it will apply to your account.
- Self-Pay: For patients without insurance, we offer competitive self-pay rates. Please inquire at the front desk for more information.
- Payment Methods: We accept cash, credit cards, and debit cards. Checks may also be accepted on a case-by-case basis.
Billing Questions
If you have questions about your bill or need assistance with the payment process, please don’t hesitate to reach out to our billing department. We are here to help!
Frequently Asked Questions
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What should I bring to my first appointment?
Please bring your insurance card, a valid ID, and any relevant medical records or previous immunization history. It’s also helpful to have a list of any medications your child is currently taking.
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How do I schedule an appointment?
You can schedule an appointment by calling our office directly at 470-961-7300 or by using our online appointment request form available on our website
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What is your cancellation policy?
We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. This allows us to offer that time to another patient.
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Do you accept walk-in appointments?
We recommend scheduling an appointment to ensure that we can provide you with the best care and attention. However, we do accommodate urgent cases when possible. Please call ahead to check availability.
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What insurance plans do you accept?
We accept a variety of private insurance plans. Please contact our office to confirm if we accept your specific insurance provider. Please note that we do not accept Medicaid.
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What if I don't have insurance?
If you do not have insurance, we offer competitive self-pay rates. Please inquire at the front desk for more information.
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What is your policy on immunizations?
We follow the recommended immunization schedule set by the CDC and AAP. We encourage all parents to discuss vaccinations with us during visits to ensure your child is protected against preventable diseases.
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How can I contact the office for non-urgent questions?
For non-urgent questions, please call our office or send us a message through our patient portal. We aim to respond within one business day.
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Do you offer telemedicine appointments?
Yes, we offer telemedicine appointments for certain visits. Please inquire when scheduling if a telemedicine option is appropriate for your child’s needs.
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How can I access my child's medical records?
You can request a copy of your child’s medical records by contacting our office. Please allow up to up to 5 business days for processing.
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Is there an after-hours option for urgent concerns?
Yes! If you have urgent concerns after hours, you can call our practice number to reach our after-hours nurse line for guidance and support.
Expectant mothers and newborns
At Focus Pediatrics, we provide comprehensive care tailored to meet your unique needs throughout your pregnancy and your newborn.
Expecting a Baby
At Focus Pediatrics, we’re here to help you prepare for your little one’s arrival with guidance, support, and expert care. We know the journey to parenthood comes with lots of excitement—and questions.
Your Baby’s First Visit
Your baby’s first pediatric visit is an important milestone and a great opportunity to ensure your newborn is healthy and thriving. At Focus Pediatrics, we provide comprehensive care tailored to meet the unique needs of your newborn during this crucial time.